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GKB

A technical writing project. And what a project it turned out to be!

I was tasked with writing a technical white paper explaining the steps involved in IP security camera network installations. That’s right – how to set up a security camera network using a local area network.

Did I know the first thing about this? Not in the slightest.

But did I know how to teach myself? Yes. And that’s the skill that really counts in a project like this.

The first step I took was to educate myself. About what makes a good white paper. About IP security networks. I needed to know as much as I could – otherwise I couldn’t have an educated, constructive discussion with the client.

The next step involved educating the client. I went down to their office and gave a presentation – making absolutely clear that they understood what a white paper was.

It turned out they didn’t. So I made sure that this really was what they wanted, and made sure they knew what deliverable they could expect at the end.

Then I went back to the office, prepped the questions, did a telephone interview with the contact, and got to work. Also worth mentioning that I created the diagrams to help illustrate the descriptions – the graphic designer later made them look good.

Open the white paper in a new window, or scroll down.